AiSensy

AiSensy is a comprehensive WhatsApp marketing and engagement platform leveraging official WhatsApp Business APIs for broadcasting messages, automation, and customer support.

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About AiSensy

AiSensy offers a robust WhatsApp marketing and engagement solution built on official WhatsApp Business APIs. It enables businesses to broadcast promotional messages, automate customer notifications, build chatbots, facilitate payments, and provide multi-agent live chat support. The platform includes features like WhatsApp Forms, WebViews, Click-to-WhatsApp Ads, and campaign management tools, helping brands connect effectively with their audience and drive sales directly within WhatsApp.

How to Use

Start by applying for the WhatsApp Business API through AiSensy. Use the platform to send promotional broadcasts, automate notifications, develop chatbots, collect payments, and manage live chat support within WhatsApp for seamless customer interactions.

Features

WhatsApp Forms for lead collection

Click-to-WhatsApp Ads for easy engagement

Built-in WhatsApp Payments

Broadcast messaging to large audiences

WebView integration for rich content

Multi-agent live chat support

AI-powered WhatsApp chatbots

Scheduling messages for automation

Click tracking for campaign analytics

Use Cases

IT and Internet services: showcase offerings

Automobile industry: schedule test drives, accelerate sales

Educational institutions: online coaching, admissions

E-commerce brands: direct product marketing

Events and webinars: increase participation

Healthcare providers: appointment bookings

Real estate: property listings, client communication

Finance and insurance: customer onboarding and updates

Best For

Sales teamsMedium to large businessesCustomer support centersDigital marketersStartup founders

Pros

Integrates with Shopify, Razorpay, and other platforms

Offers a free plan for startups

Supports AI-powered Click to WhatsApp Ads

Achieves high open and click rates on WhatsApp

Enables payments directly within chats

Automates messaging and customer service workflows

Cons

Message templates require prior approval

Dependent on WhatsApp’s API policies

Cost can increase with high conversation volume

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free Forever

Includes unlimited free conversations per month, access to WhatsApp Business API, Blue Tick application, $1 free conversation credit, live chat, contact management, tagging, template messaging, and a live chat dashboard.

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Basic

$20/month

Provides unlimited conversations, multiple agent access, audience segmentation, broadcasting, template messaging APIs, integrations with Shopify and WooCommerce, chatbot support, and click-to-WhatsApp ads. Conversation charges are billed separately.

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Pro

$45/month

Includes all Basic features plus campaign scheduling, click tracking, advanced analytics, custom agent rules, CSV campaign scheduling, user access controls, birthday automation, and chatbot flows. Conversation charges are billed separately.

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Enterprise

Custom Pricing

Designed for large-scale brands with over 500,000 users. Offers unlimited tags and attributes, dedicated account management, priority support, webhooks, enhanced messaging speed, and detailed reporting.

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Frequently Asked Questions

Find answers to common questions about AiSensy

What features does AiSensy offer?

AiSensy provides tools for broadcasting messages, automating notifications, building chatbots, collecting payments, managing multi-agent live chats, and running Click to WhatsApp Ads.

Is AiSensy an official WhatsApp partner?

Yes, AiSensy is an authorized WhatsApp Business Solution Partner, built on the official WhatsApp Business APIs.

Can I use AiSensy for free?

Yes, AiSensy offers a free forever plan that includes access to the WhatsApp Business API and basic features suitable for small and medium-sized businesses.

What does unlimited users mean?

It means there’s no cap on the number of active users you can connect with each month. You only pay for conversation charges based on your usage.

Are WhatsApp conversations billed separately?

Yes, conversation credits are recharged and billed separately. Each conversation is deducted from your credits based on the recipient's country.

What is a WhatsApp session window?

A session window begins when a user sends a message and remains open for 24 hours, allowing you to respond freely during this period.

Is billing pre-paid or post-paid?

All billing is pre-paid, requiring you to add credits before starting conversations.

How many contacts can I import?

You can import unlimited contacts; charges only apply for conversations initiated with those contacts.

How do upgrades and downgrades work?

Changes to your plan are prorated, ensuring a smooth transition without extra charges.

Is there a fee to procure the WhatsApp Business API?

No, AiSensy facilitates free procurement of the API, and there are no additional charges for obtaining it.