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botsplash.com

Comprehensive customer engagement platform for seamless omnichannel communication and effective lead conversion.

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AI Chatbot AI Customer Service AI Lead Generation AI Sales Assistant AI Assistant

About botsplash.com

Botsplash is an all-in-one customer engagement solution designed to unify communication across chat, SMS, email, voice, and AI channels. It provides tools for appointment booking, lead management, and conversational AI, with seamless integrations like Salesforce. By enabling omnichannel outreach and automation, Botsplash helps businesses increase lead conversions, boost revenue, reduce operational costs, and improve overall efficiency.

How to Use

Businesses can leverage Botsplash to manage multi-channel customer conversations, automate engagement workflows, schedule appointments, distribute leads efficiently, and utilize AI-powered features. The platform includes modules like Omnichannel, BookMe, CRM Lite, ConnectMe, Mobile App, and Voice & Video Calling to streamline customer interactions.

Features

Configurable conversational workflows

Comprehensive lead management

Unified omnichannel communication

Integrated voice and video calling

Automated appointment scheduling

AI-driven conversational assistance

CRM system integration

Use Cases

Providing instant assistance and automating processes in real estate

Supporting solar consultation bookings and installation tracking

Enhancing lead generation and communication in automotive sales

Streamlining tenant communication and lease renewal processes

Improving quote creation and claims processing in insurance

Simplifying mortgage application workflows

Best For

Solar energy companiesInsurance agentsMortgage lendersAutomotive dealershipsSales teamsReal estate professionalsGovernment agenciesEducational institutionsCustomer support teams

Pros

Delivers personalized customer journeys with rapid responses

Ensures TCPA compliance, SOC 2 certification, and comprehensive conversation logs

Provides real-time analytics on traffic and agent performance

Offers integrated SMS, web chat, social media, and more

Supports shared inboxes and multi-agent collaboration

Automates lead qualification and routing efficiently

Reduces costs with 24/7 automated support

Cons

Some advanced features available only in higher-tier plans

Pricing details require direct contact for a quote

Initial setup and training may be necessary to maximize features

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Lite

Includes BookMe with limited trial, web chat, three custom flows, standard analytics, unlimited canned messages, 1,000 monthly messages, support for over 10 users.

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Basic

All Lite features plus five channels, lead distribution, CRM/SSO integrations, advanced analytics, custom chat flows, mobile app, call forwarding, short URLs, bilingual translation, document sharing, visitor location tracking, priority support.

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Premium

Includes all Basic features plus generative AI, intent-based workflows, detailed reporting, scheduled campaigns, virtual agents, advanced API access, hosted phone numbers, sub-accounts, voice and video calls, CRM milestones, dedicated support.

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Frequently Asked Questions

Find answers to common questions about botsplash.com

What is the cost of Botsplash?

Pricing varies based on your specific needs. Contact us for a customized quote tailored to your requirements.

Can Botsplash integrate with my existing CRM?

Yes, we support integrations with Salesforce and Velocify, and can add others during onboarding for a seamless experience.

Is it possible to add more team members later?

Absolutely. You can easily add team members as your team grows, with pricing adjustments based on your plan.

Are there job openings available?

Visit our careers page for current job listings and opportunities to join our team.