CaseGen.ai

AI-powered communication platform tailored for personal injury law firms, offering 24/7 support to enhance client interactions and case management.

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About CaseGen.ai

CaseGen is an advanced AI-driven communication platform designed specifically for personal injury law firms. It ensures instant call answering around the clock, acting as a virtual intake specialist and legal secretary. The system manages intake calls, follows up with medical providers, contacts leads, maintains client relationships, and filters out unwanted calls to streamline your firm's operations.

How to Use

Integrate CaseGen with your existing phone system, such as Vonage or RingCentral, by forwarding calls to a dedicated CaseGen number. Our AI assistant, Justina, then manages call intake, follow-ups, and other client interactions seamlessly.

Features

Round-the-clock AI-powered legal secretary

Comprehensive client management

Live call transfers to your team

Efficient lead management system

Real-time call analytics

Automated call intake processing

Spam and unwanted call blocking

Follow-up for medical updates

Integrated customer relationship management (CRM)

Use Cases

Enhancing accuracy in case management

Automating follow-up with medical providers

Handling calls 24/7 for client intake

Effortlessly contacting leads

Delivering a smooth client experience

Optimizing operations with real-time analytics

Managing existing client relationships

Blocking spam and marketing calls

Best For

Legal professionals seeking automationPersonal injury attorneysPersonal injury law firms looking to scale

Pros

Available 24/7, including holidays

Ensures accurate data capture and case tracking

Reduces staffing costs with automation

Scalable to unlimited call volume

Speeds up intake and follow-up processes

Enhances client satisfaction

Provides real-time analytics for decision-making

Maintains consistent, professional communication

Ensures secure, compliant data handling

Cons

Initial staff training may be required

AI may not fully replace human interaction in all situations

Setup and configuration may take some time

Frequently Asked Questions

Find answers to common questions about CaseGen.ai

Can I try CaseGen before subscribing?

Yes, you can test CaseGen free for 14 days to evaluate its capabilities.

How secure is my data with CaseGen?

We prioritize data security through end-to-end encryption, compliance with legal confidentiality standards, and regular security audits to protect your information.

How does CaseGen differ from other AI voice solutions?

Built specifically for personal injury firms, Justina understands legal workflows, handles medical follow-ups, manages leads, and blocks spam, providing tailored support that generic AI cannot match.

What is involved in setting up CaseGen?

Setup is quick and straightforward. We handle onboarding, configure our CRM, and you simply forward calls to your dedicated CaseGen number—no complex procedures required.

Will CaseGen replace my intake staff?

No, CaseGen supports your team by handling after-hours and overflow calls, freeing staff to focus on higher-value tasks and improving overall efficiency.

What kind of support does CaseGen offer?

We provide comprehensive onboarding, ongoing training, and dedicated support to ensure seamless integration and operation tailored to your firm's needs.