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Chaport

Comprehensive customer communication platform featuring live chat, chatbots, and knowledge base tools.

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AI Customer Service AI Chatbot AI Knowledge Base AI Assistant AI Sales Assistant

About Chaport

Chaport is an all-in-one customer messaging solution that integrates multi-channel live chat, AI-powered chatbots, a comprehensive knowledge base, and more. Manage customer interactions seamlessly across platforms such as email, Facebook, Telegram, and Viber from a single dashboard. Automate sales and support processes with chatbots, facilitate customer self-service through the knowledge base, and connect with other apps via extensive integrations and APIs.

How to Use

Embed a live chat widget on your website, connect additional channels like email and social media, and utilize chatbots to automate sales and support. Manage all customer interactions efficiently from the centralized Chaport platform.

Features

AI-powered chatbots

Real-time live chat

Knowledge base creation

Extensive integrations and API access

Multi-channel messaging across platforms

Use Cases

Boost sales by engaging customers through live chat in real-time.

Enhance customer support with quick problem resolution.

Automate lead qualification and gather customer feedback.

Best For

Large enterprisesMarketing teamsSales departmentsStartupsSmall to medium businessesCustomer support teams

Pros

Built-in knowledge base for customer self-service

Seamless integrations via Zapier and APIs

All-in-one platform for customer interactions

Supports multiple channels including email and social media

Mobile apps available for iOS and Android

Automated chatbots for sales and support

Cons

Dependence on chatbot accuracy for automated responses

Initial setup can be complex with many features

Certain advanced features require paid plans

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free Plan

Includes 2 operators, unlimited chats and websites, 60-day chat history, one branded auto-invitation, basic widget customization, available on web, desktop, and mobile apps.

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Pro Plan

$29/month (or $39/month billed monthly)

Supports 4 operators, unlimited chat history, auto-invitations, advanced widget customization, email and social media integrations, saved replies, pre-chat forms, detailed analytics, autoresponder, REST and JavaScript API.

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Unlimited Plan

$99/month (or $129/month billed monthly)

Offers unlimited operators, includes all Pro features plus chatbots, knowledge base with FAQ bot, team management, assignment rules, shared saved replies, custom fields, chat ratings, advanced and on-demand reports, and Zapier integration.

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Frequently Asked Questions

Find answers to common questions about Chaport

Is there a free trial available?

Yes, we offer a 14-day free trial of our Unlimited plan after signing up.

What happens after the trial period ends?

Your account reverts to the Free plan, which remains accessible with limited features. Upgrading to paid plans unlocks additional functionalities.

Which payment methods do you accept?

We accept PayPal, Visa, and MasterCard for all subscriptions.

Are VAT or sales taxes included in the pricing?

Our listed prices exclude VAT. Depending on your location and tax status, applicable VAT or sales tax may be added at checkout.

Can I connect Chaport with other apps?

Yes, Chaport offers extensive API support and integrations with popular tools via Zapier.

Is Chaport suitable for small businesses?

Absolutely. Chaport provides scalable features ideal for startups and small to medium enterprises.