Chatwize

ChatWize is an AI-powered customer support platform designed for businesses to automate customer interactions and generate leads efficiently.

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AI Agent AI Customer Service AI Chatbot AI Assistant No-Code&Low-Code AI Knowledge Base AI Lead Generation AI Social Media

About Chatwize

ChatWize enables businesses to deploy AI-driven customer support agents in just three simple steps: register, upload your knowledge base, and embed a JavaScript widget on your website. The AI identifies potential leads, notifies your team to follow up, and provides 24/7 support by learning from your knowledge base. It seamlessly transfers conversations to human agents when necessary and integrates with WhatsApp and Instagram for comprehensive multi-channel support.

How to Use

Create an account, upload your FAQs and documentation, and add the JavaScript widget to your website. Connect your WhatsApp and Instagram accounts for multi-channel communication.

Features

Supports multiple channels including WhatsApp and Instagram

AI-driven customer support automation

Easy knowledge base integration

Automatic detection and qualification of leads

Smooth handover to human agents when needed

Customer insights and analytics dashboard

Use Cases

Qualifying and capturing sales leads

Enhancing customer satisfaction levels

Collecting valuable customer feedback

Automating support inquiries around the clock

Providing continuous customer service

Best For

Sales teamsMarketing professionalsE-commerce storesSmall and medium-sized enterprisesCustomer support departments

Pros

Provides 24/7 AI-powered customer support

Integrates seamlessly across multiple channels

Simple setup with just three steps

Automatically identifies high-quality leads

No coding skills required for implementation

Delivers actionable customer insights

Cons

Pricing details are limited; enterprise plans require contact or waitlist

AI accuracy depends on the quality of your knowledge base

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Starter

$29/month

Supports up to 500 conversations per month

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Growth

$79/month

Supports up to 2,500 conversations monthly

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Enterprise

Custom

Tailored plans for unlimited support

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Pre-sale

$20

Pay $20 now for six months of access at launch

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Frequently Asked Questions

Find answers to common questions about Chatwize

How fast can I set up ChatWize?

You can deploy your AI support agent within minutes, making setup quick and straightforward.

Is coding experience necessary to use ChatWize?

No, ChatWize is designed for ease of use and requires no coding skills.

What file formats can I upload to train the AI?

You can upload PDFs, DOC files, HTML pages, or connect via API for training.

Which social platforms does ChatWize support?

ChatWize integrates with WhatsApp and Instagram for comprehensive messaging support.

How does ChatWize handle complex customer questions?

When the AI’s confidence drops, it seamlessly escalates the conversation to a human agent with full context.