Fluency
Fluency streamlines process documentation, empowering businesses with automation and operational excellence.
About Fluency
Fluency is a comprehensive process excellence platform that democratizes automation by simplifying documentation. Just open the app, record your workflow, and let Fluency automatically generate detailed process documentation. It offers enterprise-grade security features such as PII redaction and requires no integrations, saving time and reducing manual effort.
How to Use
Launch the Fluency app, start recording your process, and perform your tasks normally. Fluency captures every step with context, quickly producing a complete SOP without manual input.
Features
Instant Standard Operating Procedure (SOP) creation
AI-powered step recording
Secure enterprise-grade security
Automated process documentation
PII redaction for data privacy
Use Cases
Standardizing procedures across departments
Scaling operations with consistent documentation
Optimizing operational workflows
Developing effective training materials
Reducing manual effort for documentation updates
Best For
Business AnalystsCustomer Support TeamsOperations ManagersFinancial ProfessionalsExecutive AssistantsChief Operating OfficersMergers & Acquisitions Analysts
Pros
Centralizes knowledge to reduce dependency on key personnel
Ensures compliance with current SOPs
Simplifies onboarding and staff training
Enhances team coordination and productivity
Saves considerable time compared to manual documentation
Cons
Pricing details require direct contact
May need workflow adjustments
AI may require human oversight for context accuracy
Frequently Asked Questions
Find answers to common questions about Fluency
What is Fluency?
Fluency is a process automation platform that simplifies documentation, making it accessible and easy to implement across teams.
How does Fluency operate?
Fluency records your actions during workflows, automatically capturing steps and context to generate detailed SOPs.
Who benefits most from Fluency?
Operations teams, executives, and process managers seeking scalable, standardized documentation benefit greatly from Fluency.
What issues does Fluency address?
It reduces time spent on manual documentation, mitigates key person risk, and enhances compliance with up-to-date procedures.
How is Fluency different from traditional documentation tools?
It leverages AI to automatically record the 'why' behind actions, creating comprehensive SOPs without manual screenshots or formatting.
Is my data secure with Fluency?
Yes, Fluency maintains enterprise security standards with SOC 2 compliance, end-to-end encryption, PII redaction, and role-based access.
Does Fluency integrate with existing systems?
No integrations are required, making deployment quick and hassle-free.
What if my process changes?
You can easily update and revise documentation, ensuring your SOPs remain accurate and current.