getnametag.com

Advanced identity verification solution designed for helpdesks to combat cyberattacks and lower IT operational costs.

Visit Site

AI Customer Service AI Detector AI Assistant

About getnametag.com

Nametag provides a robust identity verification and ID proofing platform tailored for helpdesk teams. It effectively counters social engineering and impersonation tactics, which are involved in up to 90% of cyberattacks. The solution verifies customers and employees within 30 seconds at critical moments, reducing IT expenses and preventing data breaches and ransomware incidents.

How to Use

Users verify their identity via support chat, SMS, or other channels by clicking a link or scanning a QR code. The verification process occurs on their device, and real-time updates are displayed within the helpdesk console for staff review.

Features

Passwordless multi-factor authentication

Proof of successful verification

Helpdesk-specific identity verification

AI-powered detection models

Protection against social engineering

Digital identity validation

ID proofing and authentication

Use Cases

Authenticate employees and customers during high-risk events like account recoveries and MFA resets.

Eliminate the need for account recovery calls by enabling self-service verification.

Best For

IT helpdesk teamsCustomer support departmentsSecurity professionalsSupport teams managing sensitive data

Pros

Effectively prevents social engineering attacks

Lowers helpdesk operational costs

Simple deployment with ready-to-use console

Resistant to AI deepfake and injection threats

Enhances user experience with rapid verification

Stops data breaches and ransomware threats

Cons

Use of cookies may raise privacy concerns

Depends on users having mobile devices for verification

Frequently Asked Questions

Find answers to common questions about getnametag.com

How does Nametag defend against social engineering attacks?

Nametag authenticates users during critical moments using mobile cryptography, device telemetry, and AI, ensuring real-time trusted verification and impersonation prevention.

How fast can Nametag verify a user?

Nametag completes verification for employees and customers in less than 30 seconds during high-risk interactions.

Which cyber threats does Nametag protect against?

Nametag safeguards against social engineering, presentation attacks, account takeovers, injection attacks, synthetic identities, phishing, vishing, and ransomware.

What is Deepfake Defense™?

Deepfake Defense™ is Nametag’s proprietary AI technology that effectively detects and prevents AI-generated impersonation attempts.

Is Nametag suitable for all types of organizations?

Yes, it is ideal for organizations seeking secure, fast, and reliable identity verification for helpdesk and support functions.