Glean

Glean

Glean is an enterprise AI platform designed for knowledge discovery, content creation, and process automation across organizations.

About Glean

Glean is a comprehensive Work AI platform that empowers organizations to quickly access and leverage their collective knowledge. It seamlessly integrates with various enterprise systems, enabling users to search, generate content, and automate routine tasks. With features like AI assistants and customizable agents, Glean enhances productivity and streamlines knowledge management across teams.

How to Use

Connect Glean to your organization’s data sources to enable efficient search, content generation, and automation using AI. Access Glean through integrations such as Slack, Microsoft Teams, and browser extensions for streamlined workflows.

Features

Data Security and Governance
Data Integration Connectors
Robust Security Measures
Custom AI Agent Builder
AI Assistant for Workflows
Enterprise Search Functionality
Unified Work AI Platform

Use Cases

Generating and summarizing business content
Onboarding new employees and projects
Enhancing customer support with quick knowledge access
Streamlining sales and marketing processes
Boosting engineering team productivity
Searching across multiple enterprise applications
Automating repetitive operational tasks

Best For

IT TeamsSales TeamsEngineering DepartmentsHR ProfessionalsCustomer Support TeamsKnowledge ManagersBusiness Leaders

Pros

Centralized platform for enterprise knowledge management
AI-driven search and assistance tools
Automation of workflows and repetitive tasks
Seamless integration with workplace tools
Strong data security and governance
Enhanced team productivity

Cons

Reliance on the accuracy of connected data sources
Pricing may be challenging for smaller organizations
Requires user training for effective adoption
Initial setup can be complex and time-consuming

Frequently Asked Questions

Find answers to common questions about Glean

What is Glean?
Glean is an enterprise AI platform that connects to your company's data to enable efficient search, content creation, and automation.
Which integrations does Glean support?
Glean integrates with Slack, Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and offers a browser extension for easy access.
What are Glean Agents?
Glean Agents are customizable AI tools that automate tasks, facilitate reasoning, and orchestrate workflows within your organization.
How does Glean Search enhance knowledge retrieval?
Glean Search offers hybrid search, knowledge graphs, and custom language models to deliver fast, relevant answers across your enterprise data.
Is Glean suitable for small teams?
Yes, Glean is scalable and can be tailored to fit the needs of small to large organizations, though setup complexity varies.