gleap.io

Comprehensive AI-driven customer feedback platform with visual bug reporting and advanced engagement tools.

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About gleap.io

Gleap is an all-in-one AI-powered platform designed to gather and analyze customer feedback effectively. It features visual bug reporting, an intelligent AI chatbot named Kai, public product roadmaps, knowledge base creation, customer surveys, and marketing automation. These tools enable businesses to enhance their products, streamline support, and foster stronger customer relationships through actionable insights.

How to Use

Use Gleap to collect customer feedback via in-app bug reports, surveys, and knowledge base interactions. Manage feature requests, develop product roadmaps, and automate marketing campaigns. The AI chatbot Kai provides instant support and answers customer inquiries in real-time.

Features

Visual bug reporting for quick issue identification

Public product roadmaps for transparency

Knowledge base creation for self-service support

Customer surveys to gather insights

Marketing automation for targeted outreach

Custom AI chatbots for specific needs

Live chat support

AI-powered customer service with Kai

Use Cases

Develop custom chatbots for sales and support

Engage customers through targeted campaigns

Enhance support efficiency with AI assistance

Collect and prioritize feature requests

Accelerate bug resolution with visual feedback

Best For

Marketing professionalsBusiness ownersSoftware developersProduct managersCustomer support teamsUX/UI designers

Pros

Streamlines bug reporting with visual tools

User-friendly interface for easy onboarding

Multiple channels for engaging customers

All-in-one platform for feedback and support

AI-driven automation and support

Cons

Learning curve to fully utilize all features

Pricing details are not publicly specified

Frequently Asked Questions

Find answers to common questions about gleap.io

What is Gleap?

Gleap is an all-in-one AI customer feedback platform that helps businesses improve products and strengthen customer relationships.

What features are included in Gleap?

Gleap offers visual bug reporting, an AI chatbot, public roadmaps, knowledge bases, customer surveys, and marketing automation tools.

Is there a free trial available for Gleap?

Yes, Gleap provides a 14-day free trial to explore its features.

Who is Kai?

Kai is Gleap’s AI-powered support chatbot that provides instant assistance to customers.

How can Gleap improve my product development?

Gleap gathers actionable feedback, tracks bug reports visually, and helps prioritize features through public roadmaps.

Can Gleap integrate with other tools?

Yes, Gleap integrates with various third-party platforms to streamline your workflows.

What industries benefit most from Gleap?

Marketing teams, product managers, support teams, and software developers find Gleap especially useful.

How does Gleap support customer engagement?

Through in-app feedback, surveys, live chat, and automated marketing campaigns, Gleap enhances customer interaction.