HeiChat

HeiChat is an AI-powered e-commerce chatbot plugin built on ChatGPT, offering round-the-clock support and sales assistance for online stores.

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AI Chatbot AI Customer Service AI Assistant

About HeiChat

HeiChat is an advanced AI chatbot plugin designed for e-commerce platforms like Shopify, WooCommerce, and ShopLine. It provides 24/7 customer support, order tracking, and personalized product recommendations. Easy to set up in three steps, HeiChat automatically learns your store’s policies and product details, supporting over 70 languages to handle customer inquiries efficiently and enhance shopping experiences.

How to Use

Install HeiChat on your Shopify, WooCommerce, or ShopLine store. The chatbot automatically learns your store policies and product catalog. Customers can then interact with HeiChat for support, order updates, and product suggestions seamlessly.

Features

24/7 customer support and engagement

Personalized product recommendations

Real-time order tracking

Supports over 70 languages for global reach

Automatic learning of store policies and products

Use Cases

Providing personalized product suggestions to customers

Converting inquiries into sales using AI insights

Offering round-the-clock customer support without human intervention

Answering questions about products, discounts, and shipping details

Enabling customers to track orders efficiently

Best For

Online retail storesWooCommerce shop ownersE-commerce entrepreneursShopLine store operatorsShopify merchants seeking AI support

Pros

Supports over 95 languages for a truly global customer base.

Provides 24/7 support for instant customer assistance.

Helps turn inquiries into sales with AI-driven insights.

Learns store policies and product details automatically.

Can be customized with shop policies, PDFs, and text files for tailored support.

Keeps real-time track of product listings and availability.

Cons

May require configuration to ensure accurate responses in all scenarios.

Higher-tier plans can be costly for small businesses.

Reliance on AI may limit handling of complex or nuanced customer issues compared to human agents.

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free Plan

Free

Includes 800,000 free tokens, recommendations for 100 products, 20 knowledge bases, customizable widgets, AI model switching, mobile app access, and extra tokens at $1 per 200,000.

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Pro Plan

$29.90/month

Supports 500 products, 100 knowledge bases, 10 million tokens monthly, 500 basic AI replies, with additional replies costing up to $0.04 each. Includes a 3-day free trial.

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Pro Plus Plan

$69.90/month

Offers 3,000 products, 1,000 knowledge bases, live chat and WhatsApp integration, 50 million tokens per month, 2,500 AI replies, spam reduction with Cloudflare, AI ticket support, and a 3-day free trial.

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Pro Max Plan

$299/month

Includes all Pro Plus features, 400 million tokens monthly, support for 20,000 products, 3,000 knowledge bases, ability to use your own OpenAI API key, and 20,000 AI replies per month with a 3-day free trial.

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Frequently Asked Questions

Find answers to common questions about HeiChat

Which platforms does HeiChat support?

HeiChat is compatible with Shopify, WooCommerce, and ShopLine.

How many languages can HeiChat handle?

HeiChat supports over 95 languages, including English, Spanish, Chinese, French, German, Arabic, Japanese, and Russian.

Is coding or API setup required for HeiChat?

No, HeiChat is designed for easy installation without the need for developers or API configuration.

What functionalities does HeiChat offer?

HeiChat provides product recommendations, automated sales support, 24/7 customer service, multilingual support, and training with shop policies.

Can HeiChat integrate with messaging apps?

Yes, higher plans support integration with live chat, WhatsApp, and other messaging platforms for seamless customer interaction.