Hello24ai

A comprehensive eCommerce platform designed for WhatsApp sales, marketing, and customer support, seamlessly integrated with Shopify and WooCommerce.

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About Hello24ai

Hello24.ai, a Meta Tech Partner, offers an innovative eCommerce platform tailored for Shopify and WooCommerce stores. It empowers brands—both online and offline—to enhance sales, marketing, and customer support through WhatsApp. The platform features a powerful WhatsApp Chatbot and automation tools to engage customers, boost conversions, and streamline communication. Key features include WhatsApp Shop, in-chat checkout, order and shipment updates, targeted marketing campaigns, and customer segmentation. It also integrates smoothly with Shopify, WooCommerce, Zoho CRM, and Google Sheets, providing a unified experience for online retailers aiming to maximize WhatsApp's potential.

How to Use

Link your Shopify or WooCommerce store with Hello24.ai, upload customer data, and configure your marketing campaigns. Automate customer support and sales processes using the WhatsApp chatbot, leveraging features like WhatsApp Shop and in-chat checkout to facilitate direct sales within WhatsApp.

Features

WhatsApp Chatbot with Marketing Automation

Recover Abandoned Carts Effectively

Customer Segmentation and Data Analytics

WhatsApp Commerce Features: Shop, Checkout, Notifications

Seamless Shopify and WooCommerce Integration

Targeted Campaigns for COD to Prepaid Conversions

Use Cases

Send real-time order and shipment updates via WhatsApp

Recover abandoned shopping carts through targeted messages

Enable direct sales with in-chat checkout on WhatsApp

Automate customer support to improve response times

Launch and manage marketing campaigns directly on WhatsApp

Best For

eCommerce brandsCustomer support teamsDirect-to-Consumer (D2C) brandsOnline retail storesMarketing departmentsB2B2C businesses

Pros

Integrates with leading eCommerce platforms and CRMs

Enterprise-grade security standards

Automates customer support workflows

Official WhatsApp Business API integration

Powerful marketing automation tools

Specialized features for online selling

Cons

Pricing details may require visiting the website for clarity

Dependent on WhatsApp's policies and platform stability

Potential technical setup for integrations

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Growth

$40 Monthly

Includes 5,000 free conversations each month, unlimited broadcasts, customer segmentation, detailed engagement analytics, chatbot automation, topic-based agent routing, Shopify and WooCommerce integration, Instagram DM support, abandoned cart recovery, COD confirmation, up to 8 agent logins, WhatsApp shop setup, payment integration, and QR code-based chat automation.

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PRO

$75 Monthly

Offers 25,000 free conversations per month, unlimited broadcasts, advanced customer segmentation, engagement analytics, chatbot automation, topic-based routing, Shopify and WooCommerce integration, Instagram DM support, abandoned cart recovery, COD confirmation, up to 15 agent logins, WhatsApp shop, payment options, QR code chat automation, lead automation, surveys, and WhatsApp lead management.

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Enterprise

Custom Pricing

Designed for large-scale needs with unlimited broadcasts, advanced segmentation, detailed analytics, multilingual chatbots, developer APIs, custom integrations, dedicated customer success managers, and flexible agent login options for an optimal customer experience.

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Frequently Asked Questions

Find answers to common questions about Hello24ai

What is Hello24.ai?

Hello24.ai is a Meta Tech Partner providing an eCommerce-focused platform that enables businesses to sell, market, and support customers via WhatsApp for Shopify and WooCommerce stores.

Which integrations are available with Hello24.ai?

The platform integrates with Shopify, WooCommerce, Zoho CRM, and Google Sheets for streamlined data management.

What key features does Hello24.ai offer?

It includes WhatsApp Shop, in-chat checkout, order and shipment alerts, WhatsApp marketing campaigns, abandoned cart recovery, customer segmentation, and detailed analytics.

How secure is Hello24.ai?

It provides enterprise-grade security with ISO 27001:2013 certification, encrypted data transmission, SHA-256 HTTPS, access controls, and AES-256 encryption for stored data.

Can Hello24.ai help increase sales?

Yes, by enabling in-chat checkout, abandoned cart recovery, and targeted marketing campaigns, it helps maximize sales through WhatsApp.

Is technical setup required?

Some technical configuration may be necessary for integrations, but the platform offers user-friendly tools to simplify the process.