HelperHat

AI-driven 24/7 live chat support for websites, designed to cut costs and boost customer satisfaction with instant assistance.

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AI Chatbot AI Customer Service AI Assistant Large Language Models (LLMs)AI Response Generator

About HelperHat

HelperHat is an AI-powered live chat solution that provides round-the-clock customer support for websites. It leverages advanced AI models like GPT, Llama, and Gemini to deliver quick, accurate, and human-like responses. The platform learns automatically from your website content and uploaded files, enabling seamless human-AI collaboration. Features include AI analytics, spam filtering, and conversation categorization, making customer support more efficient and affordable. Easy to install and designed to reduce operational costs, HelperHat helps businesses enhance customer experience effortlessly.

How to Use

Set up HelperHat easily by copying and pasting a single code snippet into your website. No technical skills needed. Once installed, the AI learns from your site content to deliver accurate, instant responses to customer questions.

Features

24/7 AI-powered live chat support for websites

Simple single-line installation process

Automatic learning from website content and uploaded files

Unlimited team members and chat conversations

Uses advanced AI models (GPT, Llama, Gemini) for quick responses

Includes AI analytics and spam filtering tools

Accessible across web, iOS, and Android platforms

Supports seamless human-AI collaboration

Use Cases

Providing 24/7 customer support automation

Enhancing customer satisfaction with instant replies

Managing high customer inquiry volumes efficiently

Lowering support operation expenses

Delivering support outside regular business hours

Best For

Small Business OwnersCustomer Support ManagersStartupsSupport TeamsBusiness Owners

Pros

Quick and easy setup with a single line of code

Provides detailed AI analytics and spam filtering features

Learns automatically from website content, minimizing manual setup

Offers continuous AI-powered support 24/7

Clear, affordable pricing structure

Utilizes leading AI models (GPT, Llama, Gemini) for high accuracy

Reduces support costs significantly

Compatible across web, iOS, and Android devices

Supports unlimited team members and conversations

Delivers human-like, instant responses

Enables smooth human-AI collaboration

Maintains high security with SSL encryption and secure servers

Cons

Currently available only in English

Limited to website live chat (no multi-channel messaging)

No free trial, but a promo code offers one free month

Additional AI messages are rounded up for billing purposes

CRM integrations are limited to CSV exports

Billing is only monthly, with no annual discounts

Unused AI messages do not carry over to the next month

No refunds are available after cancellation

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Universal Support Plan

$20 per month

Includes 1,000 AI messages monthly, unlimited live-agent chats, and unlimited team members. Additional AI messages are billed at $5 per 100 messages beyond the limit.

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Frequently Asked Questions

Find answers to common questions about HelperHat

What is an AI Message in HelperHat?

An AI Message is a reply generated by HelperHat's AI in response to a customer inquiry. It counts only when the AI responds, mainly for new inquiries or when a conversation is marked 'done' by a team member.

How do I monitor my AI message usage?

You can check your AI message count in real time on your Account Page, where your total messages used during the current billing period are clearly displayed.

Are unused AI messages carried over each month?

No, unused AI messages do not roll over. The message count resets at the start of each billing cycle.

Can I cancel my subscription anytime?

Yes, you can cancel anytime via the Billing Portal on your Account Page or by deleting your business account, which is irreversible and deletes all data.

Is there a free trial available?

HelperHat does not offer a traditional free trial but provides a limited-time offer of one free month when you apply the promo code FREETRIALMONTH during checkout.