Insighto.ai

AI-powered phone and chat agents designed to automate customer interactions, enhance support efficiency, and reduce operational costs.

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AI Agent AI Call Center AI Chatbot AI Customer Service AI Voice Assistants AI Lead Generation No-Code&Low-Code

About Insighto.ai

Insighto AI delivers 24/7 intelligent phone and chat agents that automate customer interactions, minimize wait times, and lower support expenses. It offers an omnichannel experience across SMS, email, WhatsApp, and more, with personalized conversations and seamless integration with CRM platforms. No coding skills are necessary for setup. Supporting over 50 languages, it integrates with tools like Google Calendar, GoHighLevel, HubSpot, and Zoho for streamlined operations.

How to Use

Upload your customer data, FAQs, or knowledge base to train the AI. Set up your virtual agent on the platform without coding. Connect it to your CRM and communication channels. Automate customer support workflows effortlessly.

Features

Round-the-clock AI Phone Agents

Seamless Omnichannel Communication

Intelligent AI Chatbots

Easy CRM Integration

Customized, Personal Conversations

Support for Over 50 Languages

White-Label Brand Customization

Use Cases

Automate customer support inquiries

Enhance outbound marketing campaigns

Generate and qualify sales leads

Collect customer feedback in real time

Streamline debt collection processes

Assist with insurance and finance claims

Manage reservations and bookings

Handle property inquiries

Schedule healthcare appointments

Track shipments and logistics

Best For

Sales and Marketing TeamsE-commerce PlatformsHospitality and TourismFinancial ServicesHuman ResourcesCustomer Service TeamsReal Estate AgenciesLogistics and Supply ChainHealthcare Providers

Pros

Significantly reduces support costs

Simple setup without coding required

Integrates seamlessly with existing CRM systems

Delivers natural, personalized conversations

Provides 24/7 customer support

Decreases wait times and boosts efficiency

Supports multiple languages for global reach

Cons

May misunderstand complex or nuanced queries

Pricing varies based on usage with pay-as-you-go model

Requires ongoing monitoring and tuning

Dependent on quality training data for best performance

Frequently Asked Questions

Find answers to common questions about Insighto.ai

What is Insighto AI?

Insighto AI is an advanced platform that automates customer conversations via AI-powered phone calls and chats, reducing wait times and enhancing communication efficiency.

How does Insighto AI operate?

Insighto's AI agents handle inbound and outbound calls, understand customer questions, and respond in real time, functioning around the clock for consistent support.

Can Insighto AI make and receive phone calls?

Yes, our AI phone system can initiate and answer calls, manage inquiries, and route calls intelligently to improve customer engagement.

Does Insighto support multiple languages?

Absolutely. Our platform supports over 50 languages, capable of understanding various accents and dialects for a natural, localized experience.

Is Insighto AI compatible with my CRM?

Yes, Insighto integrates smoothly with platforms like HubSpot, Zoho, GoHighLevel, Salesforce, and others, enabling seamless data synchronization.

Can I customize Insighto to match my brand?

Yes, Insighto offers a white-label solution, allowing you to tailor the voice, tone, and responses to align with your brand identity.

Does Insighto provide both chat and voice automation?

Yes, it offers comprehensive automation with AI chatbots and voice agents, supporting calls, SMS, WhatsApp, and live chat for multiple channels.

How does the ROI calculator work?

The ROI calculator estimates savings by comparing AI automation costs with traditional support expenses, based on your call volume and agent rates.

What is Insighto's pricing model?

Insighto offers a pay-as-you-go plan at $0.06 per minute for AI phone calls, making it scalable and cost-efficient for businesses.