About Kraftful 3.0

Kraftful is an AI-powered product management solution that consolidates and analyzes user feedback from diverse sources such as reviews, surveys, support tickets, and calls. It helps product teams understand user needs, prioritize features, and enhance product satisfaction. Its advanced hallucination detection ensures precise insights, empowering teams to make data-driven decisions efficiently.

How to Use

Connect your feedback sources to Kraftful, and the AI will automatically categorize and analyze the data. Review summaries, export user stories to tools like Jira or Linear, and leverage AI-driven user interviews to gather deeper insights.

Features

Tracks feedback trends over time
AI-powered analysis of user reviews and comments
Automatically categorizes feedback into feature requests, complaints, and more
Generates user stories compatible with Jira and Linear
Creates product requirement documents based on insights
Supports multiple languages with automatic translation
Detects hallucinations for accurate data interpretation
Generates surveys and conducts AI-driven user interviews

Use Cases

Creating user stories from feedback for new features
Analyzing reviews to identify top feature requests and issues
Designing surveys to gather targeted product improvement insights
Prioritizing bug fixes by analyzing customer support tickets
Conducting scalable AI-based user interviews to understand needs

Best For

Product ManagersUser Experience ResearchersCustomer Support TeamsProduct Development TeamsEngineering Teams

Pros

Supports multiple feedback channels and languages
Includes AI-driven surveys and user interviews
Automates feedback analysis to save time
Helps improve product satisfaction by understanding user needs
Provides actionable insights for product enhancement

Cons

Effectiveness depends on feedback quality and volume
AI reliance may require human oversight for accuracy
Pricing may challenge small teams

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Starter

Free

Analyze up to 1,800 words per month, access AI-generated surveys, receive insights daily, weekly, or monthly, chat with AI, and connect multiple feedback sources.

Most Popular

Pro

$15/month

Process 70,000 words monthly, generate surveys with AI, access quarterly reports, view mentions within feedback, sync over 30 sources, cancel anytime.

Team

$300/month

Handle 1.5 million words monthly, embed surveys on your website, analyze backfilled data, receive annual reports, cancel at any time.

Enterprise

Custom

Process over 2 million words monthly, add extra words as needed, customize reporting and analytics, access advanced API, enjoy dedicated onboarding, unlimited users, and SLA support. Billed annually.

Frequently Asked Questions

Find answers to common questions about Kraftful 3.0

How does Kraftful ensure the accuracy of user feedback analysis?
Kraftful uses proprietary hallucination detection technology to eliminate AI-driven inaccuracies, ensuring reliable and actionable insights.
What feedback sources can I connect to Kraftful?
Kraftful supports over 30 feedback sources, including iOS and Android reviews, G2, Trustpilot, Intercom, and more. You can add additional sources with the +Connect option.
Can Kraftful translate feedback into my team's language?
Yes, it offers automatic translations supporting thousands of languages, allowing you to understand and analyze feedback globally.
What is the word count based on?
The count reflects English words; for other languages, it’s adjusted based on token equivalents, with approximately 1.3 tokens per English word.
How does Kraftful generate user stories and product requirements?
Kraftful’s AI analyzes feedback to automatically create user stories and detailed product requirement documents, streamlining development workflows.
Is Kraftful suitable for enterprise-level needs?
Yes, it offers custom plans with advanced analytics, unlimited AI chats, dedicated onboarding, and SLA support for large organizations.