Kyber

Kyber

Kyber is an AI-driven platform that automates insurance claims correspondence and workflow management, enhancing efficiency and compliance.

About Kyber

Kyber leverages artificial intelligence to streamline claims forms and communication processes for property and casualty insurance teams. It automates document creation and workflows, enabling teams to efficiently draft, review, and send compliant, personalized notices at scale. By automating administrative tasks, Kyber reduces operational risks and scales claims operations without additional staff.

How to Use

Kyber seamlessly integrates into existing claims processes. It uses AI to extract policy details, claim information, and jurisdictional rules to generate draft notices. Managers review and approve documents within the platform, which then automates delivery via print mail or email, ensuring timely and accurate communication.

Features

Automated compliance verification
Multi-channel delivery options
Built-in review and approval workflows
Centralized template management system
AI-driven drafting of claims correspondence

Use Cases

Automating compliant claims letters and notices
Reducing time spent on document drafting for adjusters
Ensuring consistency and personalization in claims communication
Enhancing policyholder experience with faster, accurate updates
Streamlining review and approval of claims documents

Best For

Claims managersClaims operations teamsThird-party administratorsProperty and casualty insurance carriersClaims adjusters

Pros

Integrates smoothly with existing claims systems
Boosts efficiency, allowing focus on policyholders
Ensures adherence to jurisdictional compliance requirements
Delivers consistent communication at scale
Reduces claims letter drafting time significantly

Cons

May require customization for specific workflows
AI reliance necessitates oversight for accuracy
Complex environments may need up to four months for full implementation

Frequently Asked Questions

Find answers to common questions about Kyber

What distinguishes Kyber from traditional claims communication systems?
Kyber uses AI to automatically generate accurate notices by applying policy language and jurisdictional rules, unlike traditional template libraries. It also features an audit trail for compliance and is quick to implement.
How does Kyber ensure claims communication compliance?
Kyber enforces pre-approved templates, inserts validated policy language, and complies with jurisdictional requirements. All changes and reviews are tracked automatically, ensuring audit-ready documentation.
Can Kyber integrate with my existing claims management system?
Yes, Kyber is highly customizable to fit your current claims platform and processes, ensuring seamless integration.
What is the typical implementation timeline for Kyber?
Most organizations go live within two months when integrating with existing systems. More complex setups may require up to four months, supported by our onboarding team.
How does Kyber safeguard sensitive claim and policy data?
Kyber supports both on-premise and private cloud deployments, complying with SOC 2 Type II standards. You can choose the deployment option that aligns with your security policies while maintaining full data control.