Listen Labs
AI-driven customer interview platform that provides actionable insights and comprehensive reports.
About Listen Labs
Listen Labs streamlines customer research by conducting interviews and delivering detailed, actionable reports. This AI-powered platform replaces manual research processes by recruiting participants, moderating interviews, analyzing responses, and providing insights within hours. It accelerates decision-making and enhances research efficiency.
How to Use
Choose a template or upload your discussion guide, recruit participants via Listen Labs or your own panel, and let the AI conduct and analyze interviews to generate comprehensive reports efficiently.
Features
Participant recruitment and management
Automated interview analysis and reporting
AI-moderated interviews for unbiased responses
Supports multiple languages for global research
Stimuli testing including videos, images, and prototypes
Use Cases
Concept validation
Creative testing
Usability evaluations
Brand perception studies
Foundational user research
Landing page testing
Best For
Product managersUser researchersResearch and insights teamsMarketing professionals
Pros
Enables scalable customer interviews
Access to a broad participant pool
Delivers insights faster than traditional methods
AI-driven analysis reduces manual effort
Supports diverse research methodologies
Cons
AI may overlook subtle insights
Requires well-crafted interview questions
Possible bias in AI analysis
Cost may be a consideration for some users
Frequently Asked Questions
Find answers to common questions about Listen Labs
What research methods does Listen Labs replace?
It replaces surveys, focus groups, and in-depth interviews with AI-moderated interviews.
How fast does Listen Labs deliver insights?
It provides actionable insights within hours, significantly faster than traditional methods.
What types of stimuli can I test?
You can test videos, images, and Figma prototypes to gather user feedback.
Does Listen Labs support multiple languages?
Yes, it offers translation and transcription in over 50 languages for global research.
How does AI moderation improve research?
AI moderation ensures unbiased, consistent interviews, enhancing data quality.