LIveX AI

LiveX AI delivers intelligent AI agents designed to enhance customer retention, streamline support, and lower operational costs for businesses.

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About LIveX AI

LiveX AI transforms customer interactions from pre-sales to ongoing support using advanced AI technology. As an official partner of NVIDIA and Google, LiveX AI leverages state-of-the-art tools to improve response speed and accuracy while significantly reducing support costs. Its AI Agents are tailored for businesses aiming to increase conversions, decrease customer churn, and deliver exceptional service from the very first customer contact.

How to Use

Businesses can seamlessly integrate LiveX AI's intelligent agents into existing platforms like Zendesk, HubSpot, Intercom, and Shopify. This enables automation of customer support, personalized customer interactions, and effective churn reduction. QR codes facilitate direct customer connections across channels.

Features

Omnichannel support including chat, voice, search, and QR codes

Personalized customer engagement experiences

Effective churn reduction strategies

Real-time data insights and analytics

AI-driven, intelligent customer support

Use Cases

Enhancing self-resolution rates in eCommerce with AI Search and AI Assist features

Lowering customer churn in subscription services through AI-driven retention tactics

Providing real-time, human-like support at events using AI-powered avatars

Best For

Retail and eCommerce brandsEvent organizersSaaS providersSubscription service companiesCustomer support teamsOnline retailersDigital service providers

Pros

Reduces customer churn by up to 35%

Achieves up to 88% self-resolution rate

Integrates smoothly with major platforms

Enhances lead conversion rates by five times

Cuts customer support costs by up to 85%

Provides 24/7 multilingual support

Cons

Requires integration with existing systems

May need initial setup and training for optimal performance

Upcoming HIPAA compliance expected in Q2

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Flexible Pricing Plans

Affordable, customizable plans designed for direct-to-consumer and subscription-based businesses to reduce churn, lower costs, and increase customer loyalty. Contact us for detailed pricing options.

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Frequently Asked Questions

Find answers to common questions about LIveX AI

What is LiveX AI?

LiveX AI is an advanced AI agent that acts as a seamless extension of your business, boosting customer retention, engagement, and success through intelligent interactions across chat, email, voice, and search.

How does LiveX AI function as an AI agent?

Powered by sophisticated Generative AI, LiveX AI interacts naturally with customers, providing support and fostering loyalty from day one of their journey.

Can LiveX AI be used for customer support?

Yes, LiveX AI delivers intelligent, real-time support via chat, voice, search, and QR codes, ensuring customers receive assistance whenever they need it.

How does LiveX AI support third-party sales channels?

LiveX AI can connect with customers through QR codes on packaging, brochures, or other materials, enabling direct engagement regardless of where the purchase occurs.

Does LiveX AI integrate with popular platforms?

Yes, it seamlessly connects with platforms like Zendesk, HubSpot, Intercom, Shopify, and Google Cloud to enhance your existing support infrastructure.

What advantages does LiveX AI offer over traditional support?

It provides faster, smarter, and more personalized assistance, significantly improving customer satisfaction and retention through real-time, adaptive interactions.

Why choose LiveX AI over other AI solutions?

LiveX AI focuses on customer retention and success, reducing churn by up to 35%, supporting loyalty, and ensuring secure, compliant interactions with industry standards like SOC2, HIPAA, and GDPR.

How does LiveX AI transform customer interactions?

It enables businesses to engage customers through personalized, scalable AI agents across multiple channels, ensuring consistent, 24/7 support and engagement.

How does LiveX AI enhance user engagement?

By providing instant, relevant responses via chat, voice, search, and QR codes, LiveX AI increases customer satisfaction and loyalty through human-like, engaging interactions.

In what ways does LiveX AI reduce support costs?

It assists live agents with intelligent support tools, reducing response times and improving accuracy, which leads to more efficient, cost-effective customer service.