Moveworks

AI-driven employee experience platform designed for efficient issue resolution and streamlined workflow automation.

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AI Assistant AI Agent AI Productivity Tools AI Task Management AI Search Engine

About Moveworks

Moveworks is an innovative employee experience platform powered by AI that simplifies issue resolution and proactive problem prevention at work. It autonomously handles requests, communicates updates, and guides teams on next steps. Supporting over 100 languages, its conversational AI delivers instant assistance globally. By integrating with enterprise systems, Moveworks accelerates workflows, automates tasks, enhances productivity, and enables the creation of custom AI agents to meet organizational needs.

How to Use

Moveworks seamlessly connects with your existing enterprise systems, offering an AI assistant that employees can leverage to find information, automate routine tasks, and resolve issues efficiently. Additionally, developers can create and deploy tailored AI agents using the AI Agent Marketplace for customized solutions.

Features

Knowledge Studio for creating and managing knowledge bases

Enterprise Search for rapid information retrieval

AI Assistant for real-time employee support

Insights into Employee Experience metrics

Tools to boost overall productivity

Comprehensive Service Management capabilities

AI Agent Marketplace for deploying custom AI agents

Agentic Automation Engine for intelligent workflows

Agent Studio for building and configuring AI agents

Employee Communication tools for effective collaboration

Use Cases

Empower self-service support for employees

Automate follow-up emails for sales teams

Check and manage PTO balances and policies

Troubleshoot and resolve IT issues quickly

Enhance onboarding processes for new employees

Streamline IT Service Management tasks

Design high-converting marketing campaigns

Modernize Identity and Access Management (IAM)

Access engineering specifications and documentation

Reduce IT operational costs using AI

Retrieve purchase orders and invoice details

Best For

Finance professionalsMarketing teamsHR departmentsIT support teamsSales teamsEngineering unitsSoftware developers

Pros

Reduces operational IT expenses

Enhances employee productivity

Automates routine tasks and resolves issues swiftly

Supports multiple languages for global teams

Provides a self-service portal for employees

Integrates seamlessly with various enterprise systems

Cons

Learning curve for developers using Agent Studio

AI reliance may require ongoing monitoring and adjustments

Initial setup and configuration can be complex

Frequently Asked Questions

Find answers to common questions about Moveworks

What is Moveworks?

Moveworks is an AI-powered employee experience platform that automates issue resolution and improves workplace support.

How does Moveworks enhance employee support?

It automatically handles requests, provides instant answers, and guides employees through resolving issues efficiently.

Which teams benefit most from Moveworks?

IT, HR, finance, marketing, sales, and engineering teams can all leverage Moveworks to improve workflows.

What enterprise systems does Moveworks integrate with?

It connects with platforms like Confluence Cloud, Google Drive, Microsoft Teams, Okta, ServiceNow, Slack, and Zendesk.

Can developers customize Moveworks?

Yes, developers can build and deploy custom AI agents using the AI Agent Marketplace to tailor solutions to organizational needs.