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Omnichannel CPaaS Solution

Omnichannel CPaaS Solution

Mtalkz is a comprehensive business communication platform offering SMS, WhatsApp, RCS, voice, and email solutions to enhance customer engagement and streamline messaging workflows.

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About Omnichannel CPaaS Solution

Mtalkz is India's leading provider of Bulk SMS, RCS, and WhatsApp messaging services, delivering reliable communication solutions for businesses of all sizes. It helps organizations connect with customers effectively through SMS, WhatsApp, RCS, Voice, and Email to boost engagement and streamline communication strategies.

How to Use

Businesses can get started with Mtalkz by selecting a suitable plan, integrating messaging APIs into their existing systems, and utilizing various channels like SMS and WhatsApp for effective customer engagement.

Features

Bulk SMS Campaigns
OTP Verification SMS
Email Marketing Solutions
WhatsApp Business API
IVR Automated Voice Responses
WhatsApp Chatbots
Rich Communication Services (RCS)

Use Cases

Automated customer support via IVR
Targeted email marketing campaigns
Transactional SMS alerts
Customer support through WhatsApp
Promotional and marketing messages

Best For

Logistics companiesEducational institutionsTravel agenciesPolitical campaignsRetail brandsStartups and SMEsHealthcare organizationsInsurance firmsFinTech enterprisesDevelopers and tech teamsLarge corporations

Pros

Scalable messaging solutions for all business sizes
Advanced analytics and performance reports
Easy integration with existing systems
99.9% uptime reliability
High message delivery success rates
24/7 dedicated customer support
Complete messaging suite including SMS, WhatsApp, RCS, Voice, and Email
Cost-effective communication channels

Cons

Pricing may vary with volume and feature requirements
Custom plans require direct contact with sales representatives

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Promotional SMS

₹ 0.115 per message (including DLT Scrubbing charges)

Cost-effective promotional messaging solutions

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Most Popular

Growth Plan

₹ 0.11 per message (including DLT Scrubbing charges)

Ideal for scaling marketing campaigns

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Enterprise Plan

₹ 0.10 per message (including DLT Scrubbing charges)

Designed for large-scale promotional outreach

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Frequently Asked Questions

Find answers to common questions about Omnichannel CPaaS Solution

What is a cloud communication platform?
A cloud communication platform integrates messaging, IVR, and video features into your business applications, enabling real-time, contextual customer interactions across multiple channels.
How much does voice broadcast and missed call services cost?
Pricing depends on call volume, duration, and automation level. Contact us for detailed quotes tailored to your specific needs.
Do you offer pricing plans for WhatsApp promotional messaging?
Yes, we provide customized pricing for WhatsApp marketing campaigns. Reach out to our team for detailed rate information.
How is bulk email pricing calculated?
Our email marketing costs are based on volume. Contact us for a personalized quote based on your email campaign size.
Can I integrate Mtalkz with my existing CRM or business application?
Yes, Mtalkz offers seamless API integrations with popular CRM systems and business tools to streamline your communication workflows.