Reva - Review Management for Hotels & Rentals

Reva - Review Management for Hotels & Rentals

A comprehensive review management tool designed to simplify handling guest reviews across leading online travel agencies (OTAs).

About Reva - Review Management for Hotels & Rentals

The Reva Extension is an intuitive tool that streamlines review management for hotels and vacation rentals. It seamlessly integrates with the Reva platform to help users efficiently respond to guest reviews across major OTAs. Features include AI-powered personalized responses, quick publishing to platforms like Airbnb and Booking.com, and centralized review oversight for better reputation control.

How to Use

Start by generating a review reply within the Reva app. Then, use the extension to publish the response directly to OTAs. For lesser-known channels, open the extension, create a reply, and copy it for manual posting.

Features

AI-powered personalized review responses and canned replies
One-click publishing to top OTAs such as Airbnb and Booking.com
Centralized dashboard for managing reviews from various platforms
Automated publishing of responses to OTA channels
Instant reply generation for reviews on lesser-known platforms

Use Cases

Responding efficiently to reviews on niche booking sites
Managing guest feedback from multiple platforms in one place
Automatically updating review responses on Reva after replying

Best For

Vacation rental managersHotel operatorsHospitality industry professionalsProperty ownersGuest experience teams

Pros

Enables personalized replies with AI assistance
Provides a unified view of guest feedback across channels
Simplifies review responses and publishing processes
Automates reply generation for faster responses
Enhances reputation management efficiency

Cons

Response quality depends on AI accuracy
Requires integration with the Reva platform
Limited support for some review channels

Frequently Asked Questions

Find answers to common questions about Reva - Review Management for Hotels & Rentals

Which platforms support one-click review publishing with the Reva Extension?
The extension supports one-click publishing to major OTAs including Airbnb, VRBO, and Booking.com.
Can I respond to reviews from less common booking sites?
Yes, you can generate responses in the extension and manually copy them for reviews on less-known channels.
Does the Reva Extension automatically update my review responses?
Yes, after replying to a review, your Reva account updates automatically to reflect the response.
How does the extension improve review management efficiency?
It consolidates reviews and responses in one platform, automates reply creation, and streamlines publishing.
Is the Reva Extension suitable for small hospitality businesses?
Absolutely, it simplifies review responses and helps small teams manage reputation effectively.