RightAnswers X

RightAnswers X streamlines enterprise knowledge management with seamless integrations and AI-driven search capabilities, enhancing organizational efficiency.

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About RightAnswers X

RightAnswers X transforms enterprise knowledge access by simplifying integrations and leveraging AI-powered search technology. It reduces setup time and costs while connecting with multiple applications via a browser extension. The platform indexes content sources with AI, providing a unified view of search results. Users can easily capture knowledge by highlighting text and submitting it to Solution Manager for quick article creation, fostering continuous knowledge growth.

How to Use

Install the browser extension and configure settings in the admin console to enable RightAnswers X. It becomes accessible during browser-based tasks. Users can search across various content sources and capture new knowledge by highlighting text and submitting it directly to Solution Manager for rapid article creation.

Features

Simple integration setup

In-app content capture

Browser-based knowledge access

AI-powered search across multiple sources

Use Cases

Customer support teams accessing CRM knowledge

HR departments managing resource information

IT service desks integrating knowledge into ITSM tools

Best For

Knowledge managersIT professionalsService desk teamsHR teamsCustomer support teams

Pros

Enables scalable knowledge delivery

Quick setup reduces time and costs

AI-driven search finds relevant information fast

Compatible with numerous browser-based applications

In-app knowledge capture simplifies content creation

Cons

Dependent on browser-based applications for integration

Effectiveness relies on quality of knowledge sources

May require initial setup and user training

Frequently Asked Questions

Find answers to common questions about RightAnswers X

What are the steps to set up RightAnswers X?

Install the browser extension and enable default configurations in the admin console to activate the platform.

Which applications does RightAnswers X support for integration?

It integrates seamlessly with any application that runs within a web browser.

How does RightAnswers X locate relevant information?

It uses AI-enabled search to crawl content repositories and deliver pertinent results quickly.

How can I contribute new content to the knowledge base?

Highlight the desired text and send it to Solution Manager to create an article instantly.

Is technical training required to use RightAnswers X?

Minimal training is needed; most users can start using the platform after initial setup.