Ringly.io

Advanced AI-powered phone agent platform designed to automate customer service for e-commerce businesses, enhancing efficiency and customer experience.

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About Ringly.io

Ringly.io is an innovative AI-driven phone agent platform that automates customer service for e-commerce stores. It manages inbound and outbound calls, answers customer inquiries, checks order statuses, recommends products, and transfers calls seamlessly without human intervention. Supporting over 30 languages and integrating with more than 7,000 tools, Ringly.io boosts operational efficiency and customer satisfaction.

How to Use

Create a free account, select a template or design a custom conversation flow using the no-code editor, connect your phone number, and deploy your AI customer support agents effortlessly.

Features

AI-powered voicemail and callbacks

Abandoned cart recovery via automated calls

Real-time call analysis and insights

Intelligent call transfer to agents

Order status updates during calls

Customizable automation actions

Send SMS notifications directly to callers

Seamless integration with 7,000+ apps and platforms

Handles inbound and outbound customer calls with AI agents

Use Cases

Sending targeted SMS messages with links and codes during calls

Recovering abandoned shopping carts with personalized AI calls

Transferring calls to human agents when necessary

Automating customer support workflows for online stores

Analyzing reasons for call success or failure

Checking order status in real-time during interactions

Leaving personalized voicemails for customers

Best For

Customer support teamsSales and marketing teamsE-commerce businessesOnline retail storesOperations departmentsSupport centersOrder management teamsMultilingual customer service

Pros

Operates 24/7 without breaks

Instant call pickup and response

Easy integration with existing tools

Supports over 30 languages

Scales seamlessly to handle growing call volumes

Reduces costs per call compared to human agents

Cons

May struggle with complex or nuanced issues

Initial setup requires configuration and training

Potential for AI errors if not properly managed

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Start

99 USD/month

Includes 250 minutes; additional minutes at $0.36 per minute. Automate calls with AI, basic chat support, cancel anytime.

Get Started

Grow

349 USD/month

Includes 1,000 minutes; additional at $0.19 per minute. Self-learning AI, customer insights, 30-day onboarding, chat support, cancel anytime.

Get Started

Scale

1099 USD/month + setup fee

Custom pricing per minute, tailored agents, advanced integrations, monthly recommendations, private Slack channel.

Get Started

Frequently Asked Questions

Find answers to common questions about Ringly.io

What is Ringly.io?

Ringly.io is an AI-powered platform that automates customer support calls for e-commerce businesses, handling inquiries, order checks, and call transfers without human intervention.

How do I set up AI phone agents with Ringly.io?

Sign up for a free account, select or create a conversation flow using the no-code editor, connect your phone number, and deploy your AI agents easily.

What functions can AI phone agents perform?

They understand customer inquiries via speech, respond using natural language, check order status, recommend products, and transfer calls to human agents when needed.

Is there a free trial available?

Yes, Ringly.io offers a 14-day free trial with full access to features like call routing, AI voicemails, and integration setup to test the platform.

Why should my support team use Ringly.io?

It acts as a first point of contact, handling routine questions, order updates, and product recommendations, freeing your team to focus on complex issues.

Can Ringly.io integrate with existing tools?

Yes, it seamlessly connects with platforms like Shopify, Twilio, and Zapier, enabling smooth workflows without disrupting your current setup.

How quickly can I get started?

You can launch your AI call agents within minutes by selecting a template, adding your business info, and going live—no coding required.

What if an AI agent makes a mistake?

You can customize responses, set fallback options, and define escalation rules to ensure accurate, on-brand interactions even during complex calls.

How does Ringly.io handle call escalations?

If the AI encounters difficulties, it can transfer the call to a human agent or ask for clarification, ensuring smooth customer interactions.

Is Ringly.io suitable for high call volumes?

Absolutely. The platform is designed to scale efficiently, managing thousands of calls daily with consistent performance and low latency.