Shulex VOC

A comprehensive AI-powered platform that enhances customer experience through insights, research, and support solutions.

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About Shulex VOC

VOC AI is an all-in-one customer experience management platform that combines advanced AI capabilities with customer insights. It helps businesses reduce costs, improve satisfaction, and increase revenue through tools like market analysis, social media monitoring, and AI-driven customer service. Amazon sellers can leverage VOC AI to analyze reviews, conduct competitive research, identify market trends, and optimize product listings. The platform also offers free AI tools, educational resources, and detailed VOC reports to support business growth.

How to Use

Access VOC AI’s intuitive dashboard to analyze Amazon reviews, perform sentiment analysis, and conduct product research. Utilize AI agents for efficient customer service and explore free AI tools for lead generation and conversion strategies. The platform streamlines your workflow with easy-to-use features designed for e-commerce success.

Features

Amazon Review and Feedback Analysis

Real-Time Social Media Monitoring

Product and Market Research Tools

Competitive Market Intelligence

Customer Sentiment Evaluation

AI-Powered Customer Support Agents

Listing Content Optimization

Use Cases

Amazon sellers can identify top-performing products and understand customer feedback to refine listings.

E-commerce brands can deploy AI customer support to reduce response times and lower operational costs.

Businesses can conduct competitive analysis and market research to stay ahead of trends.

Product managers can use sentiment insights to improve product features and customer satisfaction.

Social media monitoring helps brands track public sentiment and market shifts.

Best For

E-commerce MarketersCustomer Support TeamsOnline RetailersProduct Development ManagersAmazon SellersMarket ResearchersSocial Media ManagersBusiness Strategists

Pros

Offers a free trial for new users

All-in-one platform with extensive tools for customer experience

Includes free AI tools to enhance productivity

Tailored for Amazon sellers with specialized features

Utilizes AI to deliver actionable insights and automate tasks

Cons

Some advanced features require higher-tier plans

Heavy focus on Amazon may not suit all industries

The wide range of tools can be overwhelming for new users

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Pro

Starting at $79/month

Includes advanced product research, one user account, 30 reports per month, Amazon review analysis, 30 market reports, AI assistance with 1500 interactions monthly, browser extension, and over 10 AI seller tools. Free trial available.

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Team

Enterprise

Request a demo

Suitable for large-scale operations with unlimited accounts, reports, and social mentions. Features include comprehensive social listening, unlimited queries, AI listing optimization, Shulex copilot, advanced AI functionalities, and Amazon Review API integration.

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Frequently Asked Questions

Find answers to common questions about Shulex VOC

What is Solvea-AI Agent?

Solvea-AI Agent is an AI-powered support agent trained on your data to provide accurate customer responses and prevent misinformation.

How does VOC Analysis benefit my business?

VOC Analysis helps Amazon sellers understand customer needs and preferences, enabling better product development and service improvements.

What insights does VOC AI Market Insight offer?

It provides sales estimates, competitive analysis, product research, and market share insights to identify emerging trends.

What is Sentiment Analysis in VOC AI?

Sentiment analysis assesses customer emotions behind reviews and feedback to help improve products and customer satisfaction.

How does Social Listening work?

It monitors social media platforms like Amazon, TikTok, Facebook, YouTube, and Instagram to track market trends and public sentiment.

What is the purpose of the Review Analysis API?

The Review Analysis API provides detailed insights into customer reviews, including data examples and application methods.

How can I use VOC AI for my Amazon business?

VOC AI offers tools for review analysis, market research, competitive insights, and customer support to grow your Amazon store.

Is there a trial available for VOC AI?

Yes, free trials are available for Pro and Team plans to explore the platform’s features before subscribing.