Smax AI

A comprehensive sales and engagement automation platform featuring AI-driven live chat and marketing tools for business growth.

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AI Agent AI Chatbot AI Sales Assistant AI Customer Service AI Marketing AI Lead Generation AI Advertising AI Social Media No-Code&Low-Code AI Workflow

About Smax AI

Smax AI is an all-in-one platform designed to automate sales and boost customer engagement. It includes multichannel live chat, AI-powered agents, a visual automation builder, remarketing capabilities, and ad optimization features, all integrated seamlessly to drive conversions.

How to Use

Connect your communication channels, design chatbot flows with templates or a drag-and-drop builder, and set triggers to activate bots when customers interact, streamlining customer engagement.

Features

AI-powered customer service agents

Advanced remarketing tools

Optimized ad campaigns

Visual automation flow builder

Multichannel live chat support

Marketplace for integrations and modules

Use Cases

Re-engaging previous customers

Improving ad campaign return on ad spend

Providing 24/7 customer support

Automating lead capture and follow-up

Best For

Beauty and personal care brandsFood and beverage companiesE-commerce storesSoftware and app developersB2C service providersMarketing agencies

Pros

Supports multiple channels for wider reach

All-in-one suite of sales and engagement tools

Seamless integration with popular marketing platforms

AI-driven automation enhances efficiency

No-code automation flow builder for ease of use

Cons

Certain features like WhatsApp, TikTok Shop, and Line are upcoming

Pricing may be challenging for very small businesses

Some functionalities depend on AI credit availability

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free

Ideal for new entrepreneurs and solo business owners starting their journey.

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Basic

$25

Suitable for startups and small businesses seeking cost-effective sales solutions.

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Growth

$89

Designed for expanding startups, agencies, and growing businesses aiming for faster scaling.

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Frequently Asked Questions

Find answers to common questions about Smax AI

How is the number of sent cards calculated?

Sent cards are triggered within bot flows. For example, if each block contains 3 cards and there are 10 blocks, and the bot runs 100 times, the total sent cards amount to 3,000.

What is a business workspace?

A workspace represents a separate business or client account, each with its own plan and billing. You can choose a standard plan for multiple companies or a growth plan for a single account to access all features.

How can I switch between standard and growth plans?

To upgrade to a growth plan, simply click 'Upgrade' and pay for at least one month. After 30 days, contact support for a 50% refund on your standard plan. To downgrade, complete the current growth plan subscription.

Can Smax AI integrate with my existing CRM system?

Yes, using our REST API, you can synchronize data with your CRM. For one-way data transfer, Webhooks can connect with platforms like Zapier. Contact support for detailed integration assistance.

Is there a free trial available?

Yes, we offer a 7-day free trial of the growth plan. Contact support after registering to access full features or use the free plan for ongoing testing.

How does Smax AI ensure data security and privacy?

Smax AI employs industry-standard encryption and compliance protocols to protect all customer data and maintain privacy standards.

Can I cancel my subscription anytime?

Yes, you can cancel your growth plan subscription at any time. Annual plans receive a pro-rated refund minus 20%. Monthly plans can be canceled without penalty, with access remaining until the end of the billing cycle.

Do you offer product demos?

Yes, we provide demo sessions for annual growth plan users. Contact support to schedule a demo or to start a 7-day free trial of the growth plan.

What support options are available for free users?

Free users receive comprehensive onboarding support, including detailed documentation, tutorials, and email assistance, to maximize platform benefits.