Social Hub.AI

Social Hub.AI

AI-Powered Marketing Cloud for Seamless Omni-channel Customer Engagement.

About Social Hub.AI

SocialHub.AI is an AI-driven marketing cloud platform that unifies CRM, CDP, and marketing automation through cutting-edge technologies like Cloud-Native architecture, large language models, and Web3. It enables brands to deliver seamless omni-channel customer experiences by automating interactive conversations across platforms such as AI Call, WhatsApp, and email. Key features include AI-Agents for customer journey orchestration, personalized messaging, multi-round interactions, and NFT-based memberships to boost customer loyalty and engagement.

How to Use

With SocialHub.AI, users can connect localized systems to gather data across multiple channels, create customer labels, and develop detailed 360-degree profiles. Easily design marketing campaigns using a drag-and-drop interface, customize configurations, and implement marketing rules. The platform also generates personalized content using AI and supports integration with over 50 communication channels to streamline outreach and engagement.

Features

Unified CRM, CDP, and marketing automation platform
AI-powered personalized content creation
AI-Agents for comprehensive customer journey management
Cross-channel data collection and integration
NFT memberships to enhance customer loyalty

Use Cases

Rapidly design marketing campaigns with drag-and-drop tools
Enhance customer loyalty through NFT membership programs
Create detailed customer segments and profiles
Automatically generate and qualify sales leads
Automate interactive communications via AI Call, WhatsApp, and email to strengthen brand presence

Best For

Marketing professionalsCustomer data analystsDigital marketing teamsCRM managersBrand strategists

Pros

Integrated platform combining CRM, CDP, and marketing automation
Delivers highly personalized customer experiences
Built on a scalable, cloud-native infrastructure
Leverages AI for automation and efficiency
Ensures data security with industry certifications like SOC2 and GDPR
Supports omni-channel data collection and customer profiling

Cons

AI reliance requires ongoing monitoring and tuning
Initial setup may need technical expertise
Pricing details are not publicly available

Frequently Asked Questions

Find answers to common questions about Social Hub.AI

What technologies power SocialHub.AI?
SocialHub.AI utilizes advanced technologies such as Cloud-Native architecture, large language models, and Web3 integration.
What data security certifications does SocialHub.AI hold?
It is certified with industry standards including SOC2, GDPR, ICAS, IAF/CNAS, and ISO9001 to ensure data protection and compliance.
Which channels can SocialHub.AI connect with?
It integrates with over 50 channels, including WhatsApp, WeChat, Facebook, TikTok, Shopee, Lazada, Shopify, as well as localized systems like SMS and AI Call.
How does SocialHub.AI improve customer engagement?
By automating personalized interactions across multiple channels, it enhances customer experience and strengthens brand loyalty.
Can I create personalized marketing campaigns easily?
Yes, the platform features a user-friendly drag-and-drop interface for designing tailored marketing campaigns quickly and efficiently.