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Soof AI

AI-powered chatbot designed for Shopify stores to automate customer support and boost sales.

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AI Assistant AI Customer Service AI Chatbot AI Sales Assistant Large Language Models (LLMs)

About Soof AI

Soof AI is an intelligent customer support chatbot tailored for Shopify stores. It seamlessly integrates with product and delivery data to answer customer queries, recommend products, and handle support requests efficiently, reducing support costs by resolving over 70% of inquiries automatically.

How to Use

Install Soof AI directly into your Shopify store. Once set up, it leverages your store data to automatically respond to customer questions. Manage integrations and configurations easily via the Soof AI dashboard.

Features

Seamless integration with Shopify and third-party apps

AI-driven customer support for instant responses

Real-time order tracking updates

Personalized product recommendation engine

Use Cases

Automating common customer inquiries to reduce support workload

Guiding shoppers to relevant products and categories

Responding to questions about products and order status

Providing real-time updates on order delivery

Best For

Customer support teamsE-commerce entrepreneursShopify business ownersOnline retail storesSupport automation specialists

Pros

Integrates smoothly with popular e-commerce and CRM platforms

Delivers instant responses to improve customer satisfaction

Enhances sales through personalized product suggestions

Reduces support costs by automating routine inquiries

Cons

Product support limits vary by subscription level

Monthly chat capacity varies with pricing plan

Advanced features require higher-tier subscriptions

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free Plan

$0/month

Includes 50 chat interactions per month, 1 integration, support for 50 products, AI search capabilities, and direct support.

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Standard Plan

$25/month

Provides 1,000 chats monthly, 1 integration, support for 500 products, AI search, and direct support.

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Pro Plan

$60/month

Offers 2,000 chats per month, up to 3 integrations, support for 1,200 products, AI-powered search, and direct support.

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Advanced Plan

$250/month

Includes 10,000 chats monthly, 5 integrations, support for 5,000 products, AI search, and dedicated support.

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Frequently Asked Questions

Find answers to common questions about Soof AI

What percentage of customer questions can Soof AI handle?

Soof AI is capable of managing over 70% of support inquiries, allowing your team to focus on complex issues.

Which integrations are available with Soof AI?

It integrates with Shopify, PostNL, Exact Online, Trengo, Gorgias, Stripe, DHL, and Zapier, with new integrations added regularly.

How does Soof AI improve customer experience?

It offers instant answers, guides shoppers to relevant products, and provides real-time order updates, enhancing overall satisfaction.

Is Soof AI easy to set up on Shopify?

Yes, installation is straightforward, and you can manage settings and integrations through the user-friendly dashboard.

Can Soof AI handle multiple languages?

Yes, Soof AI supports several languages to serve a diverse customer base effectively.