Stylo

Stylo

Stylo AI is an intelligent Zendesk assistant that comprehends customer interactions and drafts effective responses, enhancing support efficiency.

About Stylo

Stylo is a sophisticated AI tool integrated with Zendesk, capable of analyzing customer interactions to detect sentiment and intent. It acts as an AI assistant that understands customer issues, suggests solutions, and drafts responses for support agents. Designed to enhance agent productivity and elevate customer experience, Stylo helps streamline support workflows and deliver prompt, accurate responses.

How to Use

Integrate Stylo seamlessly into Zendesk tickets. It analyzes customer issues, recommends solutions, and drafts responses for agents to review and send. Additional features include translation, call scoring, and knowledge base development to improve support quality.

Features

Automated response drafting
Knowledge base creation with Scribe & Scorecard
Matching brand voice for consistency
Compatibility with Shopify and other platforms
Call translation, scoring, and summarization
AI-driven Zendesk ticket support

Use Cases

Generating responses to customer queries in Zendesk
Translating and summarizing customer calls
Enhancing and maintaining a support knowledge base
Boosting support team efficiency and response quality

Best For

Customer support teamsCustomer success professionalsZendesk platform usersBusinesses seeking support automation

Pros

Reduces response time for support agents
Provides seamless integrations for richer context
Identifies team knowledge gaps
Streamlines support workflows
Ensures consistent brand voice in responses

Cons

Requires Zendesk platform for full features
Pricing applies per agent monthly
Effectiveness relies on quality of integrations and data

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Stylo Assist

$15 per agent per month

AI-powered Zendesk assistant for improved ticket handling.

Frequently Asked Questions

Find answers to common questions about Stylo

What is Stylo Assist?
Stylo Assist is an AI-powered Zendesk tool that understands customer issues, suggests solutions, and drafts responses for support agents.
How much does Stylo Assist cost?
Stylo Assist is available starting at $15 per agent each month.
Is there a free trial available?
Yes, Stylo offers a 14-day free trial with no credit card required.
Does Stylo integrate with other platforms?
Yes, Stylo integrates with platforms like Shopify and supports multiple support channels.
Can Stylo help improve my knowledge base?
Absolutely, Stylo can assist in building and updating your knowledge base with its AI tools.