Supermoon

Advanced AI-powered e-commerce and customer service communication management software designed to streamline business interactions.

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AI Customer Service AI Assistant AI Chatbot AI Message Generator AI Reply AI Voice Assistants AI Productivity Tools AI CRM AI Email Assistant

About Supermoon

Supermoon is an innovative communication platform combining AI and automation to enhance e-commerce and customer service operations. It helps businesses deliver exceptional support, strengthen customer relationships, and save time through intelligent messaging solutions.

How to Use

Configure your AI assistant, connect essential support channels, and automate daily tasks. Use features like AI Live Chat, Smart Contact Forms, and AI Messaging Assistant to personalize and streamline customer interactions efficiently.

Features

Customer Relationship Management (CRM)

AI Customization Options

Smart Contact Form Integration

AI-Generated Message Summaries

Team Collaboration Chat

Shopify Integration

AI-Assisted Message Drafting

Live Chat Support

AI Sentiment Analysis

Shared Support Inbox

Omnichannel Messaging Platform

AI Phone Support Assistant

Use Cases

Creating personalized customer messages with AI assistance

Managing inquiries across multiple channels from a single platform

Automating responses to customer questions

Enhancing team communication and coordination

Providing instant support through AI-enabled contact forms

Best For

E-commerce businessesCustomer support teamsSales and marketing departmentsSupport agents

Pros

Supports multiple channels seamlessly

Reduces operational time with automation

Enhances efficiency using AI-powered tools

Integrates smoothly with Shopify

Simplifies communication management

Boosts customer satisfaction levels

Facilitates team collaboration

Cons

AI reliance requires ongoing training and oversight

Cost varies based on selected plan

Initial setup and system integration needed

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Starter

$19 per month

Includes 100 AI Replies

Get Started

Growth

$49 per month

Includes 500 AI Replies

Get Started

Pro

$99 per month

Includes 1,500 AI Replies

Get Started

Ultra

$299 per month

Includes 5,000 AI Replies

Get Started

Frequently Asked Questions

Find answers to common questions about Supermoon

What are the differences among the available plans, and which is best for my team?

All plans include a 14-day free trial of the Pro plan. After trial, choose from Starter, Growth, Pro, or Ultra based on your needs. Plans differ mainly in AI Reply credits per month, with all offering unlimited teammates, integrations, and messages. The Starter plan is ideal for individuals, offering 100 AI Replies, chat history, and sentiment analysis. Growth suits small teams with 500 Replies and onboarding support. Pro provides 1,500 Replies for growing teams, while Ultra offers 5,000 Replies plus dedicated support for larger organizations.

Do unused AI Replies roll over to the next billing cycle?

No, unused AI Reply credits do not carry over. Usage resets at the start of each billing period according to your plan.

What exactly counts as an AI Reply?

An AI Reply includes automated responses such as email drafts, social media rewrites, chat auto-answers, and contact form suggestions, generated by the system each month.

Can I buy additional AI Reply Credits if needed?

Yes, you can purchase extra AI Replies at a rate of $10 per 100 replies to meet increased demand.

Are white labeling options available for the Smart Contact Form and MoonChat?

Yes, all plans include white labeling features. You can customize branding in the respective settings sections.