Tidio

AI-powered customer service platform designed for lead conversion and automated support solutions.

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AI Customer Service AI Chatbot AI Agent AI Lead Generation No-Code&Low-Code

About Tidio

Tidio offers an AI-driven customer support solution that helps businesses increase lead conversions, deliver exceptional support, and grow revenue. It features an AI Customer Service Chatbot (Lyro AI Agent), live chat, help desk, and automation flows to streamline and enhance customer interactions across multiple channels.

How to Use

Integrate Tidio seamlessly with your website or existing support systems. Use the Lyro AI Agent to automate responses to common questions, set up live chat for instant support, manage customer tickets via the help desk, and create automated flows to guide customer journeys effectively.

Features

Lyro AI Customer Support Chatbot

Real-time Live Chat Support

Help Desk with Ticket Management

No-code Automation Flows

Comprehensive Analytics Dashboard

Use Cases

Managing customer conversations and support tickets from a unified dashboard

Providing instant, real-time assistance to website visitors

Driving sales and capturing leads through automated customer flows

Automating support responses with AI to improve efficiency

Best For

Travel AgenciesCustomer Support TeamsMarketing and Sales DepartmentsFintech CompaniesEducational InstitutionsEcommerce Businesses

Pros

Create automation workflows without coding

Integrates smoothly with popular platforms

Reduces workload through AI-driven automation

Suitable for businesses of all sizes

Supports multiple channels from a single inbox

Cons

Requires some technical knowledge for advanced customization

Certain features are available only with premium plans

AI effectiveness depends on quality of training data

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free Plan

Free

Access essential features with no cost, forever.

Get Started

Frequently Asked Questions

Find answers to common questions about Tidio

Can I upgrade or downgrade my subscription at any time?

Yes, you can change your plan anytime, whether you're on the free tier or a paid subscription.

Is it possible to subscribe to multiple plans simultaneously?

Absolutely. You can subscribe to multiple plans, upgrade, or downgrade anytime to suit your needs.

Are there limits on live chat messages?

No, there are no restrictions on the number of live chat messages you can send.

Does the free plan support chatbot usage?

Yes. Free plan users can add and customize chatbots, but the chatbots can interact with up to 100 unique visitors per month.

How often is the chatbot interaction limit reset?

The limit resets every 30 days, whether on a paid or free plan, starting from the date of account creation or payment.

Can I add Tidio live chat to multiple websites or stores?

Yes, you can install Tidio on multiple sites. However, appearance and behavior settings will be shared across all platforms.