Toma

AI-powered automation platform tailored for automotive dealerships, streamlining calls and appointment scheduling.

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About Toma

Toma is an AI-driven automation platform designed specifically for automotive dealerships. It handles customer and sales calls, manages appointment scheduling, and reduces staff workload. Trusted by dealerships to enhance customer engagement and operational efficiency, Toma seamlessly integrates with existing systems to optimize communication across voice, web chat, and SMS channels.

How to Use

Schedule a personalized demo with Toma. The platform automates answering calls, booking service appointments, and managing communications through voice, web chat, and SMS for a smoother dealership operation.

Features

AI-powered call handling and appointment booking

Seamless integration with dealership management systems

Multichannel communication via voice, chat, and SMS

Automated workflows to improve operational efficiency

Use Cases

Responding promptly to customer inquiries through web chat

Sending automated SMS reminders for upcoming service appointments

Handling inbound calls to schedule vehicle service visits

Reducing staff workload by automating routine communication tasks

Best For

Dealership ownersCustomer service teamsService managersSales managersAutomotive dealerships

Pros

Provides 24/7 automated support

Enhances revenue through efficient call handling and appointment scheduling

Reduces staff workload with automation

Supports omnichannel communication channels

Streamlines dealership operations

Cons

AI may lessen personal interaction in some cases

Initial setup and staff training required

Potential for AI misinterpretations or errors

Frequently Asked Questions

Find answers to common questions about Toma

What benefits does Toma deliver to automotive dealerships?

Toma helps dealerships avoid missed calls, increase monthly service bookings by over 180, generate an extra $30,000 in revenue, and save over 40 staff hours each month.

How does Toma stand out from other automation tools?

Toma provides comprehensive end-to-end automation, natural conversation flow, omnichannel communication, dedicated support, easy onboarding, and proprietary AI technology.

Which communication channels does Toma support?

Toma manages interactions across voice calls, web chat, and SMS messaging.