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Whelp

AI-driven omnichannel customer service automation solution designed for small and medium-sized enterprises (SMEs).

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About Whelp

Whelp is an AI-powered omnichannel customer support automation platform tailored for SMEs. It streamlines all customer interactions across Voice, Email, Live Chat, SMS, and WhatsApp into a single shared inbox. Enhanced with integrations like ChatGPT, Google AI, and Amazon Lex, Whelp enables businesses to deliver 24/7 support without human intervention. Its comprehensive CRM features and advanced analytics help optimize customer service operations and improve engagement.

How to Use

Whelp centralizes customer interactions from multiple channels into one unified inbox. Users can customize communication workflows, create chatbots with an intuitive drag-and-drop builder, and monitor performance with detailed reports. Sign up today to enhance your customer support capabilities.

Features

Customizable Chatbot Builder

Automated Outbound Messaging

AI-Powered Customer Support Automation

Unified Omnichannel Inbox

Integrated CRM System

In-Depth Reporting and Analytics

Use Cases

Automating customer support inquiries

Personalizing and scheduling communication campaigns

Monitoring and analyzing support team performance

Managing conversations across multiple channels

Creating 24/7 AI-powered chatbots

Best For

E-commerce platformsCustomer support teamsMarketing departmentsSmall and medium-sized businessesSupport automation initiativesMulti-channel customer engagementChatbot deployment

Pros

Comprehensive analytics and reporting tools

24/7 automated customer support

Unified view of customer interactions with AI automation

Seamless integration with various platforms and tools

Supports AI integrations like ChatGPT, Google AI, and Amazon Lex

Multichannel support including Voice, Email, Live Chat, SMS, and WhatsApp

Cons

Pricing may be restrictive for very small startups or businesses on tight budgets.

WhatsApp Business Platform conversations are billed separately, not included in the base pricing.

Pricing Plans

Choose the perfect plan for your needs. All plans include 24/7 support and regular updates.

Free

Ideal for small teams and startups. Includes a single seat, live chat widget, shared inbox, unlimited conversations, mobile apps, and contact management.

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Standard

$29 per seat/month

Suitable for small to medium teams. Includes all Free features plus WhatsApp Business API, Twilio, email, Instagram Direct, Facebook Messenger, and Telegram integrations.

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Advanced

$79 per seat/month

Designed for larger teams. Adds Instagram and Facebook comment integrations, Whelp AI, dynamic chatbots, dedicated account managers, and mobile chat SDKs.

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Premium

Best for large enterprises. Offers custom integrations, white-label solutions, personalized SLAs, dedicated onboarding, and flexible pricing options.

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Frequently Asked Questions

Find answers to common questions about Whelp

How does Whelp streamline customer communication?

Whelp consolidates interactions from phone, email, chat, and messaging apps into a single inbox, enhancing efficiency and customer experience.

What security measures does Whelp implement?

Customer data is protected through advanced encryption and secure access controls.

Are there technical requirements to run Whelp?

No software downloads or installations are necessary; Whelp is a cloud-based platform.

Does Whelp support unlimited conversations?

Yes, the Free plan allows unlimited customer conversations.

Can I cancel my subscription anytime?

Yes, you can cancel or modify your plan at any time, but specific policies should be confirmed through Whelp's terms of service.